Delivery or Collection

Baby Equipment Hire in Bournemouth & Dorset (BH1–BH24)

Once your booking is confirmed, we’ll email you to arrange collection of your baby equipment hire. We now offer free collection from BH12, unless delivery has been pre-arranged with us.

If you would prefer delivery to your home, holiday accommodation, or hotel, please contact us before booking to discuss availability and obtain a quote. Delivery is no longer automatically available at checkout.

Where delivery and collection have been agreed, the cost will be calculated based on mileage, plus a flat base rate of £10 per hour for the time required for the round trip for delivery and collection. We’ll confirm the total cost with you in advance.

When selecting your hire start date, you’ll also be asked to choose a preferred collection and return time. These times are provided as a guide, and we will always aim to accommodate your preferred time.

Equipment is collected on the first day of hire and returned on the final day, unless otherwise agreed.

Express delivery and out-of-hours delivery or collection may be available by prior arrangement for an additional fee.

If we have agreed to deliver to or collect from a hotel, holiday let, Airbnb, or property host, please ensure full contact details are provided at the time of booking.

For security, proof of ID is required on collection or delivery.

Collection Times

  • Monday–Friday: 8am–6pm
  • Saturday: 9am–5pm
  • Sunday: 10am–4pm
  • Excludes Bank Holidays. All collection and return times are subject to prior arrangement.

Delivery & Collection (Outside BH1–BH24 – UK-Wide)

Due to rising courier costs, along with an increase in items being delayed, lost or damaged in transit, we are now only able to offer UK-wide courier delivery and collection on a case-by-case basis.

Where courier delivery is agreed, appropriate courier insurance will be included to provide additional protection for your hire equipment while in transit.

While we will always make every effort to dispatch your items in plenty of time, The Bubba Hub Ltd cannot be held responsible for delays caused by third-party courier services. We therefore strongly recommend allowing a few extra days before you need your equipment, particularly if you are hiring for a holiday, flight or other time-sensitive occasion.

If you require UK-wide delivery or collection outside our local BH1–BH24 area, please contact us directly via WhatsApp or email before booking. We can discuss your requirements, availability and the most suitable courier option for your hire.

We’ll always do our best to make the process as smooth and stress-free as possible.